Legal & Policies

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information: Name, email, phone number, and business details.
• Identity Verification Data (KYC): To comply with legal requirements and prevent fraud, we may request government-issued ID (Passport, National ID) for high-value transactions or seller verification.
• Device & Log Data: IP address, browser type, and device identifiers (used for security and fraud detection).
• Payment information: Processed securely through third-party providers.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Verify your identity and prevent fraud.
• Send you order confirmations and updates.
• Improve our services and user experience.
• Respond to your inquiries and provide customer support.

3. Information Sharing

We do not sell your personal information. We may share your information only:

• With service providers who assist us in operating our platform.
• With payment processors to complete transactions.
• When required by law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, rectify, or request deletion of your personal data. You may withdraw consent at any time by contacting support.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies.